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STREAMLINED MAINTENANCE OPERATIONS: PUBLIC UTILITIES TRANSFORMATION WITH ERPNEXT CMMS

Challenge:

A public utilities provider managing water and electrical services needed a solution for tracking maintenance activities, managing work orders, and ensuring regulatory compliance. Their manual processes were causing delays and risking compliance violations.

Solution:

1. Work Order Automation:

Configured ERPNext to automatically generate work orders for routine maintenance tasks based on predefined schedules, ensuring timely maintenance and service delivery.

2. Real-Time Asset Tracking:

Integrated ERPNext with IoT devices to track equipment status in real time, allowing proactive response to issues before they escalate into major problems.

3. Compliance & Reporting:

Customized ERPNext to automate compliance reporting, ensuring maintenance records meet regulatory standards with comprehensive audit trails.

Results:

1. 40% Improvement in Maintenance Response Times:

Real-time asset monitoring and automated work orders reduced response times for critical maintenance needs, improving service reliability.

2. Improved Regulatory Compliance:

Automated reporting helped maintain consistent compliance with industry regulations, reducing potential fines and ensuring service quality standards.

3. 30% Reduction in Maintenance Costs:

Efficient work order management and preventive maintenance strategies helped lower operational costs while improving equipment longevity.

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