THE INTELLIGENCE BEHIND THE AGENTS

What is MIRA?

MIRA (Maintenance Intelligence & Response Automation) is not a chatbot or a set of disconnected tools. She is one unified AI intelligence that sits inside FacilityFlow — observing your entire facility operation in real time, 24 hours a day. Her 23 specialist agents each own a domain and work together autonomously.

  • One Unified Intelligence

    MIRA is not 23 separate bots. She is one autonomous intelligence with 23 specialist capabilities — all sharing data, coordinating actions, and reporting through a single orchestration layer.

  • Connects in 48 Hours

    MIRA plugs into your existing CMMS via a secure REST API. No data migration. No IT project. She reads your live data and starts working — typically within 48 hours of onboarding.

  • Acts — or Asks You

    Above 80% confidence — MIRA acts autonomously. Below 80% — she flags it for your decision. Every action is logged, timestamped, and auditable. Your governance stays fully intact.

How it works

How MIRA Works — The Intelligence Lifecycle

MIRA's intelligence follows a continuous loop — she never stops observing, analysing, and acting on your facility data.

  1. 01
    Phase 1

    Observe

    MIRA reads all live CMMS data, IoT sensors, SLA timers, and vendor activity in real time — continuously, 24 hours a day, across every site.

  2. 02
    Phase 2

    Analyse

    She applies 23 specialist AI models to identify risks, patterns, opportunities, and required actions — ranked by urgency and confidence level.

  3. 03
    Phase 3

    Act — or Escalate

    Above 80% confidence — MIRA acts autonomously. Below 80% — she flags it for human decision. Every action is logged, explainable, and auditable.

Autonomous Fleet

MIRA's Specialist Agent Directory

Each agent below is a component of MIRA's intelligence. They share data, coordinate actions, and report to MIRA's central orchestration layer. Enabling more agents deepens MIRA's capability across your facility.

Active
maintenance

Predictive Maintenance Agent

Maintenance Intelligence

Analyses MTBF trends, condition data, and failure history to predict equipment breakdowns before they happen.

View dossier & capabilities
Active
maintenance

Smart Scheduling Agent

Workforce Optimization

Assigns work orders to the best available technician based on skill, location, workload, and shift coverage.

View dossier & capabilities
Active
maintenance

Work Order Priority Agent

Efficiency Engine

Scores every open work order against asset criticality, SLA deadlines, and operational risk so teams fix the right thing first.

View dossier & capabilities
Active
maintenance

Asset Lifecycle Agent

TCO Tracking

Tracks total cost of ownership for every asset and recommends the right repair-versus-replace decision.

View dossier & capabilities
Active
safety

Compliance Guardian Agent

Safety & Compliance

Monitors 47+ compliance checkpoints daily and triggers tiered alerts.

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Active
safety

Safety Audit Agent

Risk Management

Reviews safety records and highlights gaps before formal inspections.

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Active
safety

Permit Monitoring Agent

Access Control

Ensures no work begins without correct PTW approvals.

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Active
safety

Regulatory Alert Agent

Legal Intelligence

Tracks jurisdiction-specific regulatory changes and flags affected assets.

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Active
financial

Cost Optimisation Agent

Financial Optimization

Finds waste across redundant PMs, excess spare consumption, and vendor overcharging before it hits your budget.

View dossier & capabilities
Active
financial

Budget Planning Agent

Fiscal Planning

Builds maintenance budget forecasts from asset condition, historical spend, and backlog risk.

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Active
financial

Vendor Performance Agent

Supply Chain Intel

Scores vendors on SLA compliance, defect rates, and cost-efficiency.

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Active
financial

Procurement Alert Agent

Inventory Intel

Monitors spare part consumption and triggers purchase requests before stockouts.

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Active
efficiency

Energy Optimisation Agent

Sustainability Intel

Benchmarks energy consumption per asset and identifies 15-25% savings opportunities.

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Active
efficiency

Capacity Planning Agent

Resource Planning

Analyses technician workload, utilization, and backlog to prevent burnout and improve team sizing.

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Active
efficiency

Technician Performance Agent

Quality Assurance

Tracks completion rates, response times, first-time fix quality, and technician performance trends.

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Active
efficiency

SLA Monitor Agent

SLA Enforcement

Tracks every open work order against its SLA deadline and escalates critical jobs before a breach occurs.

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Active
autonomous

Daily Operations Orchestrator

Site Manager AI

Runs 10 autonomous tasks daily — from work order creation to end-of-day reporting.

View dossier & capabilities
Active
autonomous

Failure Prediction Engine

ML Analysis

Runs nightly ML analysis across all equipment to update failure probability scores.

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Active
autonomous

Self-Learning Agent

Continuous Improvement

Validates predictions against real outcomes to improve accuracy 5-10% monthly.

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Active
autonomous

Escalation Manager Agent

Crisis Routing

Intelligently routes alerts based on urgency, asset type, and team hierarchy.

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Active
autonomous

Morning Briefing Agent

Executive Summary

Delivers a personalised daily summary to each manager at 7 AM.

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Active
sustainability

Carbon Footprint Agent

ESG Reporter

Tracks Scope 1, 2, and 3 emissions across all facilities.

View dossier & capabilities
Active
intelligence

Reporting Agent

Data Intelligence

Auto-generates 20+ standard reports on a schedule for stakeholders.

View dossier & capabilities
Schedule a fleet briefing
HUMAN-IN-THE-LOOP CONTROLS

MIRA never blindsides you.

Autonomous doesn't mean unaccountable. For every high-impact action — spend, safety, compliance — MIRA presents her recommendation and confidence score, and waits for your approval before acting.

  • BMS Integration & Processing

    Agents intercept unstructured SCADA/BMS telemetry streams, formatting raw data into prioritized preventative workflows.

  • Expenditure & Vendor Agents

    Live monitoring of 3rd party invoices against agreed Schedule of Rates, automatically flagging overcharges.

MIRA is live in your facility in 48 hours.

Not a long implementation. A fast path to outcomes. Most customers are live within 48 hours and seeing measurable results within 30 days.

IoT Sensor Maps via Predictive Engine

Render live thermal maps by overlaying IoT Sensor arrays onto BIM structural models, isolating catastrophic mechanical failures physically before they breach.

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Algorithmic Technician Routing

The Scheduler agent executes exhaustive constraint mathematical programming against Live Responder Location data, intercepting the perfectly skilled technician.

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Multi-Modal Edge Sensor Fusion

Edge gateways fuse thermal, vibration, acoustic, and power-quality streams into a unified real-time model. The Fusion Agent detects complex failure signatures invisible to any single sensor and triggers autonomous containment before alarms are ever raised.

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FAQ

Questions about MIRA