The Intelligence Behind The Agents

What is MIRA?

MIRA is not a chatbot or a set of disconnected tools. It is one plant intelligence, standalone or connected to the SAP and FacilityFlow systems you already run. It reads your machines, meters and records, and 36 specialist agents each own a domain, from maintenance and energy to quality, safety and finance.

  • One Unified Intelligence

    Not 36 separate bots. A supervisor routes every question to the right specialist, and all of them share one set of plant records, one permission model and one Decision Trail.

  • Works With What You Already Run

    PLCs, historians, meters, spreadsheets, SAP and FacilityFlow. Start standalone from CSV/Excel on day one, and each source you connect switches on more capability, with no data migration.

  • Acts — or Asks You

    Each action type has a confidence threshold you set. Below it, a named person approves. A question can never raise a work order or write to an external system, and every action is logged and auditable.

How It Works

How MIRA Works — The Intelligence Lifecycle

MIRA's intelligence runs a continuous loop: observe, analyse, then act or ask, with the evidence attached at every step.

  1. 01
    Phase 1

    Observe

    Reads machines, meters, historians, work orders and business records across every site. A device that cannot be reached is reported as absent, never as zero.

  2. 02
    Phase 2

    Analyse

    Purpose-built tools run deterministic calculations such as OEE, energy per piece, MTBF, fault rules and Weibull. The agent interprets the result and says plainly when data is missing.

  3. 03
    Phase 3

    Act — or Escalate

    Recommends, or acts within your thresholds. Every answer links to its agent run, with a plain-words summary of what was read, concluded, recommended and approved.

Autonomous Fleet Architecture

MIRA's Specialist Agent Directory

Each agent below is a specialist inside MIRA's intelligence, with its own tools and calculations. All of them share your plant records, respect each user's permissions and report through one orchestration layer. Select an agent to see its capabilities and an example question.

maintenanceOnline

Predictive Maintenance Agent

Health, Risk & Condition

Scores equipment health daily, detects condition changes against each asset's own baseline, tunes PM intervals and checks spare-part availability before recommending a job.

View dossier & capabilities
maintenanceOnline

Smart Scheduling Agent

Workforce Optimization

Matches technicians to jobs by availability, skill and workload, resolves scheduling conflicts and smart-assigns PM work.

View dossier & capabilities
maintenanceOnline

Work Order Agent

Work-Order Lifecycle

Creates, assigns, prioritises and closes out work orders, turns approved prescriptions into jobs, and learns from how each job was resolved.

View dossier & capabilities
maintenanceOnline

Asset Lifecycle Agent

TCO & Replacement

Tracks lifecycle status, warranty and total cost of ownership for every asset, with repair-versus-replace and replacement recommendations.

View dossier & capabilities
safetyOnline

Compliance Guardian Agent

Safety & Compliance

Monitors permits, LOTO, certifications and audits, and validates work orders against them. An unknown expiry is shown as unknown, never as safe.

View dossier & capabilities
safetyOnline

Emergency Response Agent

Crisis & Incident Response

Emergency plans, active incidents, escalation, investigation support and learning from past incidents.

View dossier & capabilities
safetyOnline

Root Cause Analysis Agent

Failure Root-Cause Engine

Finds recurring failures and turns them into corrective actions, using stop-reason Pareto, machine-state timelines, energy drift and OEE loss patterns.

View dossier & capabilities
maintenanceOnline

Maintenance Planner Agent

PM Scheduling Optimizer

Optimises PM intervals, packs the calendar, balances workload and flags planning conflicts.

View dossier & capabilities
financialOnline

Cost Optimisation Agent

Financial Optimization

Analyses spend, TCO and the maintenance-cost ratio, tracks budget variance and recommends where to save.

View dossier & capabilities
financialOnline

Financial Planning Agent

Budget Forecasting Engine

Summarises maintenance costs, forecasts spend and recommends budgets.

View dossier & capabilities
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AMC Advisor Agent

Contract & Vendor Intelligence

Guides AMC renewal or replacement, scores vendor performance, summarises SLA penalties and compares contracts.

View dossier & capabilities
financialOnline

Procurement Agent

Inventory & Reorder Intel

Monitors stock, consumption, reorder points and stock-out risk. Material requests and POs are recommend-only until you confirm them.

View dossier & capabilities
efficiencyOnline

Energy Optimisation Agent

Energy & Demand Intelligence

Covers maximum demand vs. contract, power factor, energy roll-up, time-of-day cost, energy per piece, compressed-air specific power, idle energy, best operating point and approved savings. It has 23 tools.

View dossier & capabilities
maintenanceOnline

Reliability Engineer Agent

FMEA & Risk Ranking

Answers FMEA/FMECA questions, reliability metrics, risk ranking, evidence and sign-off status. Read-only.

View dossier & capabilities
efficiencyOnline

Technician Performance Agent

Technician Metrics

Technician metrics and comparisons, training needs, workload and performance trends.

View dossier & capabilities
efficiencyOnline

Prioritization Agent

Work Order Ranking Engine

Ranks work orders by SLA, asset health and reliability, and technician capacity, so the right job is done first.

View dossier & capabilities
autonomousOnline

Intelligent Actions Agent

Governed Autonomous Execution

Carries out governed writes such as quarantine, LOTO, handovers, procurement, energy actions and escalations, always behind your permissions and approval thresholds. It has 29 tools.

View dossier & capabilities
intelligenceOnline

Anomaly Detection Agent

Pattern & Cascade Detection

Detects anomalies against each asset's own baseline, finds similar past events and flags cascade risk across related equipment.

View dossier & capabilities
intelligenceOnline

Learning Agent

Continuous Self-Improvement

Runs MIRA's internal improvement cycle, learning from prediction outcomes and technician feedback. It works behind the other agents and is not a chat destination.

View dossier & capabilities
autonomousOnline

Communication Agent

Automated Stakeholder Messaging

Sends SLA-breach messages, escalations, reports and scheduled communication over the channels you permit.

View dossier & capabilities
executiveOnline

Executive Insights Agent

The Director's Daily Briefing

Plant KPIs, trends, safety summaries, facility comparisons, what-if analysis and RCA, in the language leadership uses.

View dossier & capabilities
sustainabilityOnline

Carbon Footprint Agent

ESG Reporter

Covers emissions, carbon trends, reduction opportunities, ESG data and carbon benchmarking, once a grid emission factor is declared.

View dossier & capabilities
intelligenceOnline

Benchmarking Agent

Facility & Industry Benchmarking

Compares facilities and lines on energy per piece, shift attainment and OEE losses, and surfaces best practices.

View dossier & capabilities
maintenanceOnline

Digital FM Agent

Digital Facility Manager

Finds cross-training gaps and warranty/PM overlap, reassigns work after equipment moves, and advises on lead-time reorders.

View dossier & capabilities
productionOnline

Material Starvation Agent

Line Starvation Tracker

Pareto of starved minutes by station, material and shift, converted to units lost, with replenishment fixes.

View dossier & capabilities
productionOnline

Changeover Overrun Agent

Setup-Time Intelligence

Detects setup-time creep per product pair, suggests a better sequence, and tracks shift attainment, OEE losses, stop reasons and money lost on the live line.

View dossier & capabilities
sustainabilityOnline

Utilities Leakage Agent

Utility Loss Detection

Finds compressed-air leaks, water-balance gaps, DG-fuel variance and idle energy, shown as variances rather than accusations.

View dossier & capabilities
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Quality Leakage Agent

Quality Loss Tracker

Covers SPC drift, FPY drift, defect clusters by shift, crew, lot or model, and scrap and rework cost.

View dossier & capabilities
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Incoming Quality Agent

Supplier Quality Intel

Tracks supplier rejection PPM, sampling risk, debit notes not yet raised and CAPA ageing.

View dossier & capabilities
productionOnline

Canteen Services Agent

Service Waste Tracker

Covers meal waste and no-shows, transport seat and boarding utilisation, and over-ordering of soft services.

View dossier & capabilities
Schedule a fleet briefing
Autonomous Fleet Architecture

Six More Specialists, Completing All 36

These agents cover handover, knowledge, workforce leakage, demand forecasting, decision valuation and general help, so every part of the plant has a specialist.

productionOnline

People Leakage Agent

Workforce Leakage

Checks shift readiness, turnout, contract-labour billing and man-days confirmed by attendance, so you pay only for labour that was actually delivered.

View dossier & capabilities
maintenanceOnline

Technician Knowledge Agent

Cited Procedure Answers

Gives cited answers from your own SOPs, checklists, PM schedules and indexed OEM manuals, right when the technician needs them.

View dossier & capabilities
maintenanceOnline

Shift Handover Agent

HOTO Narrative

Writes the handover narrative from open work, risks, priorities, escalations, permits and LOTO, and flags stale handovers.

View dossier & capabilities
financialOnline

Decision Advisor Agent

Remedy Valuation

Values each remedy by net value, payback and cost of waiting, then builds the best basket of actions within your budget and crew capacity.

View dossier & capabilities
intelligenceOnline

Demand Forecasting Agent

Resource & Parts Demand

Forecasts maintenance and resource demand, seasonality, capacity plans and parts demand from your own history.

View dossier & capabilities
autonomousOnline

Conversational Agent

General Assistant

Handles general help, navigation and requests outside the specialist domains, and passes anything specialist to the right agent.

View dossier & capabilities
Human-In-The-Loop Controls

MIRA never blindsides you.

Autonomous doesn't mean unaccountable. You set a confidence threshold for each action type. Below it, MIRA presents its recommendation, confidence and evidence, and waits for a named person to approve before acting.

  • Approval Queues with Expiry

    Pending actions, a decision log that includes rejections and expiries, delegation and escalation. Unanswered approvals expire under a policy you control, and the full trail exports as CSV or JSON.

  • Recommend-Only Spend

    Procurement tools return the exact material request or purchase order they would create and wait for your confirmation. Writes to SAP or FacilityFlow stay off until you enable them, and MIRA never deletes anything externally.

More than a chatbot. A plant intelligence you can verify.

MIRA's agents read your machines directly, prescribe the fix, and prove the saving, with every figure traceable to its source.

Reads Your Machines Directly

Native readers for OPC-UA, MQTT/Sparkplug B, Modbus TCP and RTU, Siemens S7, EtherNet/IP and historians, with tags bound to equipment from a screen. No cloud uplink, no store-and-forward gateway, and no new hardware.

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Prescriptions, Not Just Predictions

Each prescription names the asset, component, action, act-by date and expected impact against a named baseline, and says whether the spare is in stock. It becomes a work order only through your approval gate, and the technician's close-out feeds back.

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Savings Your Engineers Approve

A baseline is captured at go-live, and energy is measured against a production-normalised baseline. Each saving waits for your own engineer's approval, which is recorded once and cannot be altered, before it counts toward the headline total.

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Faq

Questions about MIRA