Penalties Found Too Late
SLA breaches and KPI deductions are found when the client applies them, after the month has closed and the chance to act has gone.
Facility Management
One Platform. Every Site. Full Control.
FacilityFlow is facility management software that gives FM teams one platform for faults, work orders, planned maintenance, SLAs, HSE, compliance, contracts and workforce. Prove SLA performance, avoid contract penalties and stay audit-ready across every site. Built for facility managers, operations directors, FM contractors, owners and authorities who run many sites on spreadsheets and disconnected tools.
No commitment Fixed-fee Discovery Response within 4 hours
The facility management problems that cost you every day
Spreadsheets and disconnected tools lead to late penalties, missed renewals and hours of manual reporting.
The Challenge
What FacilityFlow does about it
SLA Clocks That Escalate
Contract SLA clocks run in working days, flag at-risk work and escalate every 5 minutes, with pause and extension-of-time records.
Disconnected Systems
CMMS, helpdesk, HR, finance and compliance sit in separate tools, so data is re-keyed and monthly reports take days.
Penalties Visible Early
The KPI engine detects potential deductions as they happen. An endorsed payment statement converts into an ERPNext Sales Invoice.
Licences and Permits Slip
Statutory licences, staff certificates, permits and MSRAs expire in spreadsheets and calendars.
One Portfolio View
Work orders, costs, licences, KPIs and asset health across all sites on one portfolio map and set of dashboards.
No Proof for Auditors
When the client or authority asks for evidence, it is scattered across folders, inboxes and paper.
The Challenge
Penalties Found Too Late
SLA breaches and KPI deductions are found when the client applies them, after the month has closed and the chance to act has gone.
Disconnected Systems
CMMS, helpdesk, HR, finance and compliance sit in separate tools, so data is re-keyed and monthly reports take days.
Licences and Permits Slip
Statutory licences, staff certificates, permits and MSRAs expire in spreadsheets and calendars.
No Proof for Auditors
When the client or authority asks for evidence, it is scattered across folders, inboxes and paper.
What FacilityFlow does about it
SLA Clocks That Escalate
Contract SLA clocks run in working days, flag at-risk work and escalate every 5 minutes, with pause and extension-of-time records.
Penalties Visible Early
The KPI engine detects potential deductions as they happen. An endorsed payment statement converts into an ERPNext Sales Invoice.
One Portfolio View
Work orders, costs, licences, KPIs and asset health across all sites on one portfolio map and set of dashboards.
What disconnected systems cost your operation
Disconnected systems create clear operational leaks: • Penalties discovered after month end, when it is too late to act • Fault logs, work orders and timesheets re-keyed into monthly packs • Licence and certificate renewals missed in spreadsheets • Audit evidence assembled by hand
Penalties found after
The month closes
Monthly reports
Compiled by hand
Renewals missed in spreadsheets
Capabilities
What FacilityFlow Delivers
Capabilities included in the FacilityFlow platform.
- 01
Fault & Work Order Management
Ten fault intake channels, nine work-order types and skill-based auto-assignment. Technicians work from one mobile My Work list.
One work queue - 02
Planned Maintenance & Asset Health
Calendar and meter-based PM with versioned checklists. Health score every 6 hours, OEE and MTBF/MTTR show which assets need attention.
Condition-based planning - 03
Contract SLA Engine
Response and recovery clocks in working days, at-risk flags, escalation every 5 minutes, and pause and extension-of-time records.
Risk management - 04
Vendor Management
Vendor certification and insurance, SLA monitoring, automatic ratings and a monthly contractor scorecard.
Contractor accountability - 05
Asset Lifecycle & Cost
Maintenance history, warranty, depreciation and total cost of ownership per asset, to support replacement and budget decisions.
Cost visibility
FacilityFlow at a glance
- Metric 0135Integrated modulesOperations, compliance, contracts, finance and HR in one platform.
- Metric 02164Built-in reportsPlus 96 charts and 140 KPI cards in 25 workspaces.
- Metric 03130+Scheduled automation jobsSLA escalation, reminders, digests and monthly packs run on their own.
- Metric 040Per-seat feesUnlimited users: every technician, contractor, client and authority user.
What a FacilityFlow deployment covers
FacilityFlow brings facility operations, compliance, contracts, finance and workforce into one platform on Frappe, ERPNext and HRMS v16. **What you get:** • Faults, work orders and planned maintenance on one queue • Contract SLAs and KPI deductions tracked as they happen • Licences, permits and certificates with reminders and escalation • Rostering, attendance, leave and payroll on the same job sites • Saudi Arabia and Singapore regional packs **Deployment:** • Cloud, private cloud or on-premise • One site per customer, with multi-company and multi-site inside it
One database for operations
Finance and HR
Unlimited users
No per-seat fees
Cloud, private
Cloud or on-premise
Faq
Facility management software questions
Ready to run every site on one platform?
Book a demo to see FacilityFlow with your own sites, SLAs and compliance duties.