Overview:
A hospitality management company with multiple properties needed a system to efficiently manage reservations, employee scheduling, and billing across locations. Techseria customized ERPNext to centralize operations, enabling seamless scheduling, billing automation, and improved guest experience.
Solution:
- Reservation & Booking Management: Implemented ERPNext’s booking module to manage reservations across locations, ensuring real-time availability and reducing overbookings.
- Employee Scheduling: Configured ERPNext to manage shift scheduling, ensuring adequate staffing and reducing scheduling conflicts during peak hours.
- Automated Billing & Invoicing: Integrated automated billing for each property, reducing manual billing efforts and allowing for faster invoice generation and payments.
Results:
- 30% Reduction in Overbookings: Real-time availability tracking minimized overbooking issues, improving the guest experience.
- 15% Increase in Staff Productivity: Streamlined scheduling and task management boosted staff productivity and optimized resource allocation.
- Improved Revenue Collection: Automated billing reduced billing errors and improved revenue collection, enhancing financial transparency across locations.