Overview:
A public utilities provider managing water and electrical services needed a solution for tracking maintenance activities, managing work orders, and ensuring regulatory compliance. Techseria implemented ERPNext as a comprehensive CMMS to handle work order management, asset tracking, and compliance reporting, enabling the provider to maintain service quality and meet regulatory standards.
Solution:
- Work Order Automation: ERPNext was configured to automatically generate work orders for routine maintenance tasks based on predefined schedules, ensuring timely maintenance.
- Real-Time Asset Tracking: Integrated ERPNext with IoT devices to track equipment status in real time, allowing proactive response to issues before they escalate.
- Compliance & Reporting: Customized ERPNext to automate compliance reporting, ensuring that maintenance records met regulatory standards and simplifying audits.
Results:
- 40% Improvement in Maintenance Response Times: Real-time asset monitoring and automated work orders reduced response times for critical maintenance needs.
- Increased Regulatory Compliance: Automated reporting helped maintain consistent compliance with industry regulations, reducing potential fines.
- 20% Reduction in Maintenance Costs: Efficient work order management and preventive maintenance practices helped lower overall maintenance expenditures.