SOPs no one enforces
Tasks lack estimates, dates, and time logs. Nobody chases them consistently. Process documents that nobody follows create invisible delivery risk that compounds over time.
Microsoft Solution Partner
|Open-source · No vendor lock-inUK · India+44 7782 500082
HR & PM agents live
Your operations, continuously corrected.
Sutra deploys 17 named AI specialists on top of your ERPNext — watching every project, task, and person around the clock, enforcing your SOPs on a graduated ladder, and drafting every correction for a human to approve.
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Sutra by the numbers
- 17
- Specialist AI agents12 HR agents + 5 Project Management agents, each with bounded responsibilities and least-privilege data access
- 2
- Live departmentsHR and Project Management active today — more departments on the roadmap
- 100%
- Human-approved writesAgents draft, humans approve — nothing executes without explicit sign-off
- 1
- Kill switchHalt all autonomous activity instantly — monitoring keeps running so nothing goes dark
The Challenge
Managers can't watch everything — so work drifts.
Estimates go missing. Timesheets get skipped. Deadlines slip. Budgets overrun. HR queries pile up. By the time anyone notices, it's already expensive to fix.
Budget overruns caught too late
Burn-rate and schedule risk surfaces at month-end, when corrective action costs far more than early intervention would have. By then, the deadline is already missed.
HR buried in repetitive queries
Your HR team answers the same leave, payroll, and policy questions every single day — preventing them from doing higher-value work that actually needs human judgment.
Inconsistent grievance handling
Cases are triaged manually, routed incorrectly, and handled with inconsistency. Compliance exposure accumulates silently until it becomes a serious problem.
Status reports eat PM hours
Project managers spend hours drafting, chasing, and formatting updates that should be automated — taking them away from the delivery work that actually matters.
How Sutra solves this
Continuous SOP enforcement
Named agents watch every task, log, and project 24/7. A configurable Detect → Notify → Escalate → Act ladder enforces your standards automatically and graduated — without adding management headcount.
Early overrun forecasting
Tempo's burn-rate analysis and overrun forecasts surface budget and schedule risk while you can still act — not at month-end when the damage is done and the deadline is gone.
HR self-service at scale
Echo answers leave, attendance, payroll, and policy questions directly from live ERP data — freeing your HR team for work that actually needs human judgment and expertise.
Safe, consistent case triage
Haven classifies every grievance across 9 categories, assigns SLAs, and routes it safely — never to the person the case is against, with confidential handling for sensitive matters.
The Agent Workforce
2 departments. 17 agents. One orchestrator.
Sutra organizes its intelligence the way a business organizes its people — specialists that own their domain, coordinated centrally by Axis, working continuously around the clock.
HR Department — 12 agents
Echo (self-service), Halo (HR documents), Cadence (attendance patterns), Atlas (manager dashboards), Ledger (payroll review), Scout (recruitment pipeline), Compass (onboarding), Codex (policy compliance), Haven (grievance triage), Prism (training evaluation), Pulse (activity tracking).
Project Management — 5 agents
Vector (portfolio and project health), Tempo (burn rate and overrun forecasts), Tally (task hygiene and git linkage), Sentry (delivery risk per project), Brief (status report drafting for human approval).
Axis — Central Orchestrator
Classifies every request and routes to the right department lead, which routes to the right specialist. The safety routing cannot be bypassed — every intent reaches the correct expert.
Forge — Single Action Executor
The only agent that performs approved writes to your ERP. Distributed locking, freshness validation, conflict checks, and post-execution audit — on every single write, without exception.
Least-privilege by design
Each agent only sees and touches what its role requires. Bounded data access, explicit write permissions, and hard-coded prohibited actions that no configuration can override — terminations, salary changes, deletions, backdating.
Address agents by name
Talk to any agent directly in the console — 'Vector, how is the portfolio?' or 'Echo, what is my leave balance?' Named personas make the system feel like colleagues, not black-box software.
Safety by Design
Autonomous where it is safe. Human-approved where it matters. Auditable everywhere.
Enterprise buyers hesitate to let AI touch their systems. Sutra is engineered so that hesitation disappears — governance is the architecture, not a layer bolted on top.
Approval gateway on every write
Agents draft proposals with full before/after context. Humans approve, modify, or reject from a priority-sorted queue. Only then does the system execute. No agent writes to your ERP autonomously — ever.
Hard-coded guardrails
Terminations, salary changes, record deletions, and backdating are permanently prohibited. No configuration, no override, no exceptions. They are hard-blocked in the architecture itself.
Immutable audit trail
Every agent action, decision, approval, rejection, and write is logged permanently. Full traceability for compliance audits, internal review, and trust-building with stakeholders.
Kill switch
One switch halts all autonomous activity and write-backs instantly. Read-only monitoring keeps running so dashboards stay current. Individual rules can also be waived or snoozed independently.
Citation-verified, never fabricated
Policy and compliance answers are verified against your knowledge base. Weak grounding adds a caveat automatically. An independent verifier re-checks higher-risk proposals. Numbers are never made up.
Single-tenant, your data only
One dedicated install wired to your own ERPNext — in your environment. Your data never enters a shared pool. No model training on your data. AES-256-GCM encrypted secrets. HMAC-signed webhooks with replay protection.
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Use Cases
Built for ERPNext teams that need operational control
Sutra connects to ERPNext and Frappe as the system of record via standard REST APIs — no custom modules, no schema changes, no new system to learn.
Professional Services & Agencies
ChallengesProject timelines slip when tasks lack estimates and timesheets are not logged. PMs spend hours chasing updates and drafting status reports instead of managing delivery. Clients get updates late, or not at all.
BenefitsTally detects missing estimates, dates, and time logs and escalates on a configurable ladder. Brief drafts customer and internal status updates ready for one-click approval. Tempo forecasts overruns before they become missed deadlines.
ResultsMeasurable improvements in on-time delivery, significant reduction in PM admin hours, and faster client reporting with less manual effort from the team.
Software & Technology Companies
ChallengesGit commits and task statuses are out of sync — tasks marked done with no merged code, or code ships without a matching task. Sprint velocity is guesswork. HR policies are applied inconsistently as headcount scales rapidly.
BenefitsTally links every commit and merge request to its task and flags mismatches in real time. Tempo forecasts sprint overruns while there is still time to act. Codex enforces HR policy consistently as the team grows.
ResultsEngineering delivery becomes visible and truthful — status reflects what actually happened. HR compliance scales with headcount without adding HR headcount.
Mid-Market Businesses on ERPNext
ChallengesHR handles the same leave, payroll, and policy questions every day. Grievances are managed manually with inconsistency, creating compliance exposure. Management visibility relies on spreadsheets and weekly status meetings that everyone hates.
BenefitsEcho deflects repetitive HR self-service queries from live ERP data. Haven triages every grievance with SLA assignment, severity classification, and confidential routing that never reaches the subject. Atlas gives managers real-time team dashboards.
ResultsSignificant reduction in HR query volume, consistent and defensible grievance handling, and management visibility without scheduling overhead.
Sutra governance by the numbers
- 9
- Grievance categoriesClassified with severity floors, SLA assignment, and safe confidential routing
- 5
- Self-improvement stagesdraft → backtest → shadow → canary → promoted — never auto-applied to production
- 0
- Custom ERP modulesSutra connects via standard ERPNext and Frappe REST APIs — zero schema changes to your ERP
- 1
- Single Action ExecutorAll approved writes go through one controlled agent with locking, validation, and immutable audit
SOP Enforcement Engine
Not a dashboard. An enforcement engine.
Dashboards show you problems after they happen. Sutra detects violations, notifies owners, escalates if ignored, and acts — continuously, across every project, without adding management overhead.
Detect → Notify → Escalate → Act
A configurable four-stage ladder per rule — with grace periods, reminder frequencies, and per-rule autonomy settings. The right response at the right time, not a flood of alerts from day one.
Out-of-the-box SOP rules
Missing estimates, missing start and end dates, thin task descriptions, stale tasks, no time logged, overdue projects — and more. Tune thresholds, grace periods, and actions per rule to your team's reality.
Consolidated digests, not spam
Per-project violation digests delivered in real time and by email. One consolidated summary per project — not a per-violation notification flood that trains people to ignore the inbox.
Self-tuning enforcement
When humans repeatedly waive a rule, Sutra reads it as signal and proposes relaxing it — more grace, then lower severity, then disable. It only ever relaxes under a human-approved backtest, never tightens automatically.
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Implementation
Live in weeks, not quarters.
No big-bang go-live. No waiting months for value. Start with your highest-priority department and expand progressively as confidence grows with real data.
- 01Weeks 1–2
Foundation
ERPNext and Frappe API connection, core services deployment on Azure, OAuth2 SSO configuration, knowledge base ingestion, Axis orchestrator activation and smoke-test validation.
- 02Weeks 3–4
First Department Live
Activate your first agent department — HR or Project Management — configure approval categories and HITL thresholds, then run initial validation cycles with your real live data.
- 03Weeks 5–6
Tuning & Expansion
Self-learning engine accumulates feedback signals from approvals and rejections. Tune confidence thresholds, activate SOP rule ladder with grace periods, activate git connectors, expand to second department.
- 04Weeks 7–8
Full Go-Live
Both departments fully live, SOP compliance console operating, self-improvement pipeline running, full go-live sign-off with documented runbook, pre-flight configuration, and smoke tests.
Engineering Reality, Not Just Status Fields
Code and delivery — connected in real time.
Sutra links what actually happened in your codebase to what is claimed in your project tracker. Mismatches are flagged automatically. Status finally reflects reality.
GitHub & GitLab integration
Connect via GitHub App or self-hosted GitLab connector behind a unified provider interface. Hundreds of repositories, thousands of commits and merge requests synced in near real time via webhooks with polling fallback.
Task to code linkage
TASK-#### convention automatically maps commits and merge requests to tasks. Manual override supported. Every task gets its real engineering activity — not just what was typed into the status field.
Mismatch detection
Task completed but nothing was merged, or code merged but task still open — Tally detects and flags it in real time. Status reflects what actually happened, not what was claimed.
Agents that improve over time
Every approval, rejection, edit, waive, and snooze becomes a feedback signal attributed to the responsible agent. Agents get quieter, more accurate, and more trusted — under a gated five-stage human-promoted pipeline.
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Built on your ERPNext stack
Sutra connects to ERPNext and Frappe as the system of record via standard REST APIs — no custom doctypes, no schema changes. Additional services power the AI, delivery, and self-learning layers.
ERPNext / Frappe
Microsoft Azure
GitHub / GitLab
ERPNext / Frappe
Microsoft Azure
GitHub / GitLab
Qdrant
Redis
LangChain
Qdrant
Redis
LangChain
Zero ERP Modification
Sutra interacts with ERPNext and Frappe via standard REST APIs using existing whitelisted methods. Your core ERP remains clean, fully upgradeable, and completely unmodified.
Human Governance Built In
Every write passes through a human approval queue and a single controlled executor with locking and audit. Governance is not a layer bolted on — it is the architecture.
Single-Tenant Security
One dedicated install per customer, wired to that customer's own ERPNext in their environment. AES-256-GCM encrypted secrets. HMAC-signed webhooks with replay protection. OAuth2 SSO with role mapping from your ERP.
Start with a fixed-fee discovery
- 01Phase 1
ERPNext readiness assessment
We review your ERPNext configuration, data quality, and workflows — and identify the highest-impact agent domains to activate first for maximum early value.
- 02Phase 2
Proof of concept deployment
Deploy 2 to 3 agents against your live ERPNext data before any full commitment. Measure the real impact with your actual data and your actual team.
- 03Phase 3
Milestone-based implementation
Structured phases with clear scope and defined outcomes — no open-ended contracts, no surprise overruns, no big-bang risk.
Calculate Your Sutra ROI
Adjust the inputs to see how much Sutra could save your organisation each year — in HR admin time, PM overhead, and budget overruns caught before they hit.
HR Admin Time Recovered
hrs
Budget Overruns Prevented
%
Inventory & Stockout Reduction
%
%
%
Quality & Procurement Gains
%
%
Costs
Estimated Annual Savings
$706,000
Savings BreakdownVisualizer
HR Admin Time Recovered (31%)
Budget Overruns Prevented (25%)
PM Admin Time Saved (15%)
Compliance Risk Avoided (28%)
HR Admin Time Recovered
$221,000Budget Overruns Prevented
$180,000PM Admin Time Saved
$105,000Compliance Risk Avoided
$200,000Payback Period
1.7 mo
Year-1 Net Benefit
$607,000
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FAQ
Frequently Asked Questions
See Sutra working on your data
Book a demo and scope a pilot on your live ERPNext instance — see real named agents, real HITL approvals, and real impact before you commit to anything.