Privacy Policy
We are committed to ensuring your personal information is protected and used only under this privacy policy.
Introduction
Our privacy policy explains what personal information we collect, why we collect it, how we protect it, how we use it, and your rights over your data.
In this privacy policy, when we refer to “Techseria”, “us”, “we”, or “our”, we mean Techseria Private Limited (a company incorporated in India) and Techseria (UK) Ltd (a company incorporated in the UK). This privacy policy sets out how Techseria uses, processes, and protects any information we collect from you or provide to us when using this website.
By using our website, you consent to our collection and use of your information as described in this Policy. Techseria is the data controller for the processing of all personal information that we collect through this website.
What information do we collect?
The personal information we collect and process from you is to provide you with information or services you requested, including job applications. This information we collect, and the process will include the following:
- Your contact details will include your name, email address, organisation, phone number, physical address, employment, and any information you provide us in our correspondence.
- Business information will include banking details, organisational information and any general information you provide in day-to-day operations, including invoicing, sales, proposals and any other communication or correspondence.
- IP address information, social handles and usernames
- Location Data: Device's precise location (Latitude and Longitude) when using the Attendance & Highway modules or Wayfinding feature.
- Photos and Videos: Captured when using features such as reporting or documentation.
How do we collect information?
We use different methods to collect data and information about you. These will include:
- Attending meetings or visiting our offices
- Submitting data through our website, such as a contact form or subscribing to our newsletter
- Job applications
- Email correspondence
- Telephone conversations
- Letters or paper communications
- Social media engagements
- Third parties to whom you have provided consent
- Sales or marketing requests for our products or services
- Events such as trade shows, talks or conferences
How do we use your personal information?
We use your personal information to understand your needs better and provide you with information or services you have requested. This information will also enable us to provide you with a better service. The main reasons we may use your information include:
- To provide you with information about our products and services
- To provide you with support, updates or information about your website or application
- To send you promotional emails or newsletters about our press releases, latest work, new products, offers or content we think you will find interesting
- To communicate with you
- For general record-keeping
- Where we are required to enter a business contract together
- Location Data, Photos, and Videos: Retained for 30 days or as long as necessary for their original purpose.
You may unsubscribe from any communication at any time. Please get in touch with us if you wish us to remove your information from our records.
Data Collection and Usage
We collect and process personal data in accordance with GDPR and other applicable privacy laws. This includes data collected through cookies and tracking technologies.
Cookies and Tracking
We use various types of cookies and tracking technologies:
- Necessary Cookies: Essential for website functionality
- Analytics Cookies: Help us understand user behavior (Google Analytics)
- Marketing Cookies: For advertising and remarketing (LinkedIn, Apollo)
- Preference Cookies: Remember your settings and preferences
You can manage your cookie preferences through your browser settings or our cookie consent tool.
Your Rights
Under GDPR, you have the right to:
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication mechanisms
- Incident response procedures
- Employee training on data protection
Contact Us
For privacy-related questions or to exercise your rights, please contact our Data Protection Officer at:
Email: [email protected]
Changes to this Privacy Policy
We will review and update this privacy policy from time to time. We, therefore, ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.
Our Policy was last updated on 1st June 2024.