Privacy Policy
We are committed to ensuring your personal information is protected and used only under this privacy policy.
Introduction
Our privacy policy explains what personal information we collect, why we collect it, how we protect it, how we use it, and your rights over your data.
In this privacy policy, when we refer to “Techseria”, “us”, “we”, or “our”, we mean Techseria Private Limited (a company incorporated in India) and Techseria (UK) Ltd (a company incorporated in the UK). This privacy policy sets out how Techseria uses, processes, and protects any information we collect from you or provide to us when using this website.
By using our website, you consent to our collection and use of your information as described in this Policy. Techseria is the data controller for the processing of all personal information that we collect through this website.
This Policy may change occasionally, so please check this page for any updates. If you have any comments, questions or concerns regarding this Policy, please email us at [email protected].
What information do we collect?
The personal information we collect and process from you is to provide you with information or services you requested, including job applications. This information we collect, and the process will include the following:
- Your contact details will include your name, email address, organisation, phone number, physical address, employment, and any information you provide us in our correspondence.
- Business information will include banking details, organisational information and any general information you provide in day-to-day operations, including invoicing, sales, proposals and any other communication or correspondence.
- IP address information, social handles and usernames
- Location Data : Device’s precise location (Latitude and Longitude) when using the Attendance & Highway modules or Wayfinding feature.
- Photos and Videos: Captured when using features such as reporting or documentation.
How do we collect information?
We use different methods to collect data and information about you. These will include:
- Attending meetings or visiting our offices
- Submitting data through our website, such as a contact form or subscribing to our newsletter
- Job applications
- Email correspondence
- Telephone conversations
- Letters or paper communications
- Social media engagements
- Third parties to whom you have provided consent
- Sales or marketing requests for our products or services
- Events such as trade shows, talks or conferences
How do we use your personal information?
We use your personal information to understand your needs better and provide you with information or services you have requested. This information will also enable us to provide you with a better service. The main reasons we may use your information include:
- To provide you with information about our products and services
- To provide you with support, updates or information about your website or application
- To send you promotional emails or newsletters about our press releases, latest work, new products, offers or content we think you will find interesting•. To communicate with you
- For general record-keeping
- Where we are required to enter a business contract together
- Location Data, Photos, and Videos: Retained for 30 days or as long as necessary for their original purpose.
You may unsubscribe from any communication at any time. Please get in touch with us if you wish us to remove your information from our records.
How do we secure your personal information?
We take your data protection seriously and do our best to protect your personal information; however, it is essential to note that data transmission over the Internet is not completely secure. We have implemented appropriate technical, security and organisational measures, including encryption, to protect your personal information and privacy.
Your personal information is protected using a combination of physical and IT security controls, including access controls that restrict and manage how your personal information and data are processed, organised, and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer or device. We use cookies to collect information anonymously, which allows us to customise your use of the website and provide feedback to improve it. Overall, cookies help us provide a better website by monitoring which pages you find useful and which you do not.
Links to third-party websites
We may provide links to other websites of interest that are not operated and controlled by Bluegrass. These may include our partner networks or affiliates. Once you have used these links to leave our website, please note that we do not control the other website. We are not responsible for these third party websites, their content or how they collect or use your personal information.
Third-party websites may have privacy policies explaining how they use and share your personal information. You should exercise caution and review the privacy policies of the website you link to before you continue using the website. We do not make any representations about third-party websites.
Sharing your information with third parties
We will not share your personal information with any third-party organisation or person without your consent.
International transfer of your data
We may send your information to other office locations outside the European Economic Area (EEA). Where your data are transferred or accessed outside the EEA, we will implement appropriate protection and safeguards.
How long do we retain your data?
We only retain your data for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When the purposes for which we collected the data have ended, we will retain and securely destroy your personal information under applicable laws and regulations.
Opting out
We only retain your data as long as we deem necessary to fulfil the purposes we collected it, including any legal, accounting, or reporting requirements.
Can I access the information you hold?
Based on this Privacy Policy, you are entitled to know whether we hold information about you, and if we do keep information about you, you are entitled to:
- See what data we hold about you, if any
- Change or correct any data we hold about you
- Ask us to delete any information we hold about you
- Express any concern about our use of your data
Would you please email us at [email protected]
Contact us
If you have any questions or concerns about this Policy, please email us at [email protected]; we will respond as soon as possible.
Changes to this Privacy Policy
We will review and update this privacy policy from time to time. We, therefore, ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.
Our Policy was last updated on 1st June 2024.