Question 1

Do I need to sign a long-term contract?

Accepted Answer

No. Taxio is a month-to-month service for our standard plans. You can cancel at any time without penalty.

Question 2

Is my payroll data secure?

Accepted Answer

Yes. We use bank-level encryption, host all data in UK-based data centres, and are fully ISO 27001 and GDPR compliant.

Question 3

How long does it take to switch to Taxio?

Accepted Answer

Most businesses complete their setup and run their first payroll within 24 hours. Our migration team is available to help import your existing data.

Question 4

What happens if I cross an employee tier limit?

Accepted Answer

If you add employees mid-month and cross a tier, we simply prorate the difference on your next invoice. You'll never be locked out of running payroll.

Question 5

Do you file my RTI submissions automatically?

Accepted Answer

Yes. Taxio integrates directly with HMRC. FPS and EPS submissions are sent automatically when you finalize your payroll.

Feature	Essential	Business	Enterprise
Payroll Processing
PAYE calculations
NI (all categories)
Student loan deductions
Salary sacrifice
Director's annual method
HMRC Compliance
FPS submission
EPS submission
P11D support
Earlier Year Updates
Reporting
Standard reports
Department reporting
Cost centre analysis
Custom reports
Integrations
Accounting software link
API access
Single sign-on (SSO)

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