Question 1

When will I hear back about my application?

Accepted Answer

Our team reviews all applications within 1 business day. If your facility is a good fit, we'll reach out to schedule a discovery call within 3–5 business days of your application.

Question 2

What should I prepare for the discovery call?

Accepted Answer

Nothing formal is required. It helps to have a rough sense of: how many assets/equipment you manage, your current maintenance process (reactive vs planned), and your biggest operational pain points. The call is conversational.

Question 3

What if we're not selected for this quarter?

Accepted Answer

If this quarter's spots are full or your facility isn't the right fit right now, we'll let you know and add you to our waitlist for the next quarter. You'll be first in line.

Question 4

Is there anything I need to set up before onboarding?

Accepted Answer

No infrastructure setup is required. Techseria handles all hosting, Azure configuration and FacilityFlow deployment. You'll just need to attend onboarding sessions and share basic asset data with our team.

You're One Step Away From Going Live

Techseria Delivery Model

Here's What to Expect

Step 1 — Application Review (Day 1)

Step 2 — Discovery Call (Days 3–5)

Step 3 — Onboarding Kickoff (Week 2)

Step 4 — Data & Asset Setup (Weeks 2–3)

Step 5 — FacilityFlow Goes Live (Week 4)

Step 6 — Review & Optimise (Day 30+)

While You Wait — Common Questions

When will I hear back about my application?

What should I prepare for the discovery call?

What if we're not selected for this quarter?

Is there anything I need to set up before onboarding?

In the Meantime — Explore FacilityFlow

Here's What to Expect

Step 1 — Application Review (Day 1)

Step 2 — Discovery Call (Days 3–5)

Step 3 — Onboarding Kickoff (Week 2)

Step 4 — Data & Asset Setup (Weeks 2–3)

Step 5 — FacilityFlow Goes Live (Week 4)

Step 6 — Review & Optimise (Day 30+)

Impact by the numbers

While You Wait — Common Questions

When will I hear back about my application?

What should I prepare for the discovery call?

What if we're not selected for this quarter?

Is there anything I need to set up before onboarding?

In the Meantime — Explore FacilityFlow