Capabilities

Every capability your facility needs, working together.

Each module shares the same sites, assets, people and cost data, so nothing is re-keyed between systems.

  • Asset Registry & Lifecycle

    Track every asset from commissioning to disposal: warranty, depreciation, health score every 6 hours, OEE, MTBF/MTTR and total cost of ownership.

  • Preventive Maintenance

    Schedule PM by calendar or meter reading with versioned checklists, LOTO and overdue detection. Every visit is timestamped and auditable.

  • Work Order Management

    Nine work-order types and an 11-stage technician workflow. Technicians work from one mobile My Work list, with offline capture.

  • Safety & Permit to Work

    MSRA, permit-to-work, LOTO isolation and gas tests are part of the workflow, with alerts when an approval is missing.

  • Vendor & Contractor Mgmt

    Vendor certification and insurance, contracts, SLA monitoring, automatic ratings and compliance-expiry alerts.

  • Spare Parts & Inventory

    Parts are reserved automatically, reorder levels raise alerts, and cost is captured on every job.

  • Reporting & Dashboards

    164 reports, 96 charts and 140 KPI cards across 25 workspaces, with Excel and PDF export.

  • Calibration

    Calibration schedules with As-Found and As-Left readings, tolerances, reference standards and ISO-style certificates and labels.

COMPLETE FM PLATFORM

Everything your facility needs on one database.

35 integrated modules covering operations, compliance, finance and workforce, built on ERPNext and Frappe HRMS. No separate ERP needed.

Maintenance Operations9 modules

  • Fault Management & Helpdesk
  • Work Order Management
  • Planned Preventive Maintenance
  • Meter and Condition-Based PM
  • Skill-Based Auto-Assignment
  • SLA & KPI Tracking
  • Technician Mobile App (Offline)
  • Requests Inbox
  • MTBF / MTTR / MTTF Analysis

Asset & Equipment8 modules

  • Equipment Master
  • Lifecycle & Depreciation
  • Warranty Management
  • Health Score & OEE
  • Total Cost of Ownership
  • Calibration Management
  • QR Labels for Assets and Faults
  • Spare Parts & Reorder Alerts

Safety, Compliance & Contracts10 modules

  • Permit to Work
  • MSRA
  • LOTO Isolation
  • Incidents & Root Cause Analysis
  • Statutory Licences & Certificates
  • Site Audit & Inspection
  • Contract, KPI & Billing
  • FM Budget & Chargeback
  • Evidence Library & Documents
  • Hash-Chained Audit Trail

Operations, Workforce & Enterprise10 modules

  • Energy & Sustainability
  • IoT & BMS Integration
  • Space Management
  • Visitor Management
  • Vendor Management
  • Occupant Portal & Helpdesk
  • Shift Rostering & Attendance
  • Leave & Payroll
  • Fleet Management
  • Multi-Site Portfolio View
COMMERCIAL PRICING MATRIX

Asset health at a glance.

Example view of the asset register. Health scores refresh every 6 hours, so weak assets show up before they become faults. Sample data shown.

Scroll horizontally to view all columns
Asset NameStatusHealth ScoreLast Service
Chiller Unit #4Healthy922026-03-20
Boiler B-102Maintenance Required452025-11-15
Elevator E-01Warning762026-02-28
Air Compressor AHealthy882026-01-10
Generator G-1Scheduled1002026-03-25
Enterprise Ready

Built for operations teams and IT teams.

Unlimited users, cloud, private cloud or on-premise deployment, and security controls that stand up to a client audit.

  • REST API

    Full CRUD on every DocType and 870+ API methods, with OpenAPI 3.1 documentation.

  • Integrations

    REST API, webhooks, OAuth2, MQTT, BACnet, Modbus, OPC UA, Microsoft 365 mail and ERPNext finance.

  • Mobile

    Native iOS and Android app with offline capture, plus a phone- and tablet-ready web app.

  • Security

    33 roles, MFA per role, AES-256-GCM encryption at rest and a hash-chained audit trail.

  • Business Continuity

    Availability monitoring, printable fallback forms with back-capture, and a System Health workspace.

  • Deployment

    Cloud, private cloud or on-premise. One site per customer, with multi-company and multi-site inside it.

FacilityFlow platform at a glance

  • Metric 01
    35
    Integrated modules
    Operations, compliance, contracts, finance and HR in one platform.
  • Metric 02
    164
    Built-in reports
    Plus 96 charts and 140 KPI cards in 25 workspaces.
  • Metric 03
    130+
    Scheduled automation jobs
    SLA escalation, reminders, digests and monthly packs run without manual effort.
  • Metric 04
    0
    Per-seat fees
    Unlimited users: every technician, contractor, client and authority user.
Complete Fm Platform

Every tool your FM team needs. In one platform.

CMMS, helpdesk, HSE, compliance, contracts, finance and workforce, built on open-source Frappe and ERPNext v16.

  • Occupant Fault Reporting

    Occupants report faults by scanning a QR code or using the public fault page, with photo upload and no login. They can follow status, rate the service and send compliments.

  • Space & Floor Plans

    Space tree, floor plans with CAD layers, allocations with expiry, move requests and occupancy analytics.

  • Customer & Supplier Portal

    A branded portal where customers and suppliers can see orders, invoices, quotations, deliveries, RFQs and issues.

PLATFORM COMPARISON

FacilityFlow vs spreadsheets and standalone CMMS

A simple tool suits a small, maintenance-only team. FacilityFlow is built for teams that also carry SLAs, compliance, contracts and a workforce.

Swipe horizontally to view comparison
Feature / CapabilityFacilityFlowSpreadsheetsStandalone CMMS
Planned maintenance by calendar and meterYesManualCommon
Contract SLA clocks with pause and EOT recordsYesManualVaries by tool
Permit to work, MSRA and LOTOYesPaper or filesVaries by tool
Statutory licence remindersYesManual calendarVaries by tool
KPI deductions and payment statementsYesManualOften a separate tool
HR, rostering and payrollYesSeparate toolSeparate tool
Offline mobile appYesNoVaries by tool
Pricing modelUnlimited users, no per-seat feesNo licence costOften per user
Best forMulti-site FM contracts and authoritiesVery small teamsMaintenance-only teams
COMMERCIAL PRICING MATRIX

Asset lifecycle and cost view.

Example register rows. Each asset carries its health score, cost and maintenance history. Sample data shown.

Scroll horizontally to view all columns
Asset IDComponent ClassHealth Score
CHL-004HVAC72
GEN-A02Electrical94

See FacilityFlow run your sites.

We will walk through faults, SLAs, planned maintenance, permits and contract KPIs using your own sites and contract rules.

Faq

Questions about the FacilityFlow platform

FacilityFlow

Integrated facility management for operations, compliance and workforce teams.

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