FacilityFlow is facility management software for retail and mall operators. It tracks tenant and store requests against SLA clocks, plans maintenance for HVAC, lifts and escalators, and compares energy use across every location from one portfolio view.
No commitment Fixed-fee Discovery Response within 4 hours
Maintenance, tenant service levels and energy data across every location, in one platform.
Preventive schedules for HVAC, lifts, escalators and back-of-house plant run by calendar or meter. Planners can set visits for non-trading windows and reschedule with a log, and technicians get a daily 07:00 reminder.
Every request has response and recovery SLA clocks, At Risk flags and escalation every 5 minutes. The Requests Inbox shows all channels in one list, and SLA reports by site give you evidence for lease renewals.
Electricity and water are tracked per meter and site. Site Energy Comparison, anomaly detection and threshold alerts show which locations use more than expected, and carbon footprint reports support ESG.
A portfolio map shows each site with its OPS score, KPIs, licences due and fault trend. A daily management summary email and an executive dashboard give your portfolio team the day's position.
Book a retail demo. We will show tenant SLAs, energy comparison and the portfolio dashboard across a multi-site estate like yours.