Retail and mall facility teams manage the intersection of tenant SLAs, shopper experience, energy consumption, and contractor performance — across dozens or hundreds of locations. MIRA coordinates the intelligence across your entire portfolio so your team can focus on service and relationships, not administration and fire-fighting.
MIRA keeps trading hours protected, tenant service levels high, and energy costs under control — across every location in your portfolio, from one morning briefing.
HVAC, lifts, escalators, service yard equipment, and back-of-house infrastructure monitored predictively. MIRA plans and prevents failures during non-trading windows — so maintenance never disrupts shoppers, never embarrasses tenants, and never closes a store early. Trading hours are protected. Always.
Every tenant service request tracked against a response and resolution SLA. MIRA monitors 24/7 and escalates to the right person before any breach — before the tenant picks up the phone. Tenants see fast, consistent service. You see the data, the performance trends, and the evidence for lease renewals.
Per-unit, per-zone energy consumption benchmarked against ASHRAE standards. HVAC scheduling waste and lighting inefficiency identified at the asset level — with specific corrective recommendations per location. ESG reporting generated automatically. Energy savings compound across the portfolio as MIRA learns.
One MIRA summary covering all locations — maintenance status, SLA compliance, energy performance, compliance flags, and today's risks. Your portfolio team starts every day informed, not surprised. And when something needs attention, MIRA has already identified the right action before you've opened your laptop.
Book a retail-specific demo. We'll show MIRA managing tenant SLAs, monitoring portfolio energy consumption, and protecting trading hours — across a multi-site portfolio like yours. Bring your biggest FM challenge. MIRA will have an answer.